You may think you already know why customer feedback is beneficial (and crucial) to the success of your business. But do you know how to harness it in the best way possible - and what's more, do you understand how to optimise feedback in order to take your business to the next level? Why should I be engaging with customers via feedback? When you implement a Feedback System of any kind, you’re in good company.
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Mobilegeddon is here! Google released the mobile friendly update today April 21st. Here is what you need to know. The Google Mobile Friendly Update launches today, referred to by many in the SEO industry as “Mobilegeddon”. Google announced back in February their intention to release a new algorithm designed to reward mobile-friendly web pages back in February. It’s unprecedented for Google to pre-announce a big algorithmic change like this, but did so in order to
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Simple 7 step plan for following up on networking events 1. Add to a CRM System A CRM (Customer Relationship Management) system is a strategy for managing all your company’s relationships and interactions with your customers and potential customers. It enables you to focus on your organisation’s relationships with individual people – whether those are customers, service users, colleagues or suppliers. It allows you to keep track of key information, details of conversations, meetings, action
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