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We live in a feedback culture and reviews can make or break a business. We all care about what past customers think, feedback systems give potential visitors the insights they want.
The facts:
• 85% of consumers conduct online research before making a purchase
• 89% of customers trust online reviews as much as personal recommendations
• 90% of consumers say their buying decision was influenced by online reviews
• 21% of customers change their mind about a purchase after reading 2 bad reviews
• 37% of customers change their mind about a purchase after reading 3 bad reviews
By having an online feedback system, we help our clients create and maintain a 5 star reputation online to show the world how fantastic they are.
The process:
In a perfect world nobody would make any mistakes, however as we all appreciate mistakes do sometimes happen and especially in business.
In a perfect world nobody would make any mistakes, however as we all appreciate mistakes do sometimes happen and especially in business.
What’s crucial to the long term success of a business? That when mistakes …
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